i-banner-0

Refund Policy


To ensure your complete satisfaction, you may return your purchase within 15 days to receive a full refund or 30 days to exchange your purchase for another item of equal or higher value. This excludes special orders and custom purchases.

i-banner-1

100% Satisfaction Guarantee


We place our customers first, providing superior customer service on every step of your search for the engagement ring of your dreams. We guarantee to not only meet, but exceed your expectations with the brilliant quality of our jewelry. Here at BENARI JEWELERS, we guarantee to be the best value. Within 30 days from the date of purchase, if you find the same diamond for less at another jewelry store, we will match the price. Verification may be required.

i-banner-2

Free Lifetime Service Plan


Once you’ve chosen the ring of your dreams, BENARI JEWELERS will protect it for a lifetime. As a member of Preferred Jewelers, our Free Lifetime Service Plan includes:

  • Re-tipping of prongs
  • Re-sizing- Excluding Eternity bands
  • Damage mountings
  • Tightening of stones
  • Refinishing
  • Polishing
  • Damaged earring backs
  • Lifetime maintenance
i-banner-3

Lifetime Diamond Upgrade


BENARI JEWELERS is pleased to offer a lifetime diamond upgrade program, ensuring that at any time you can decide to make your ring even more beautiful with a diamond of greater value. This allows you to purchase a diamond at your budget now and whenever you are ready, you can simply upgrade to a bigger or higher quality diamond. The value will be determined by the purchase price as shown on its original receipt. Mounting will be accepted as part of the trade-in due to wear and will be valued at the price of gold at the time of trade-in.

i-banner-4

Financing


The American Gem Society credit card gives you access to financing options with approved credit. Subject to credit approval. Some restrictions apply. The American Gem Society credit card is issued with approved credit by Wells Fargo Bank, N.A.. Learn more by  clicking here.

i-banner-5

BENARI REWARDS


Shopping at BENARI just got more rewarding with our BENARI REWARDS Program designed to thank you for your most valued patronage. Earn points for every dollar you spend in our stores.

  • Membership is free
  • Earn 1 point for every dollar spent on most merchandise
  • Earn double points on selected designer brands. Bonus offers during special events, online promotions, and more.

Click here to become a member today!

i-banner-7

Watch Warranty


Owning a fine timepiece requires regular care and service to keep it functioning at its best. Our service department understands the importance of your timepiece and is committed to helping you improve and maintain its top condition. We guarantee your watch repair for one full year (2 years on Rolex). Click for more about BENARI JEWELERS Watch Warranty

Watch Terminology

Watches Terminology

Helpful Watch Terminology

12-hour recorder

A sub-dial on a chronograph that can time periods of up to 12 hours.

30-minute recorder

A sub-dial on a chronograph that can time periods of up to 30 minutes.

Alarm

A device that sounds a signal at a pre-set time.

Altimeter

A device that determines altitude by responding to changes in barometric pressure.

Analog display

A display that shows the time by means of hands and a dial.

Arabic Numerals

Numbers on a watch dial that are written the way we typically write numbers.

ATM (atmosphere)

One atmosphere equals 33 feet. 1 ATM = 33 feet or 10 meters. 3.3 feet = 1 meter.

Auto repeat countdown timer

A countdown timer that resets itself as soon as the pre-set time has elapsed and starts the countdown again. It repeats the countdown continuously until the wearer pushes the stop button.

Automatic winding

(Also called "self-winding") Winding that occurs through the motion of the wearer's arm rather than through turning the winding stem. It works by means of a rotor that turns in response to motion, thereby winding up the watch's mainspring. An automatic watch that is not worn for a day or two will wind down and will need to be wound by hand to get it started again.

Track Order

Returning Customers

Sign in to your account to track orders and view your order history.

Quick Track

Don't have an account? Enter your order number and email address below to track your order.