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Refund Policy


To ensure your complete satisfaction, you may return your purchase within 15 days to receive a full refund or 30 days to exchange your purchase for another item of equal or higher value. This excludes special orders and custom purchases.

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100% Satisfaction Guarantee


We place our customers first, providing superior customer service on every step of your search for the engagement ring of your dreams. We guarantee to not only meet, but exceed your expectations with the brilliant quality of our jewelry. Here at BENARI JEWELERS, we guarantee to be the best value. Within 30 days from the date of purchase, if you find the same diamond for less at another jewelry store, we will match the price. Verification may be required.

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Free Lifetime Service Plan


Once you’ve chosen the ring of your dreams, BENARI JEWELERS will protect it for a lifetime. As a member of Preferred Jewelers, our Free Lifetime Service Plan includes:

  • Re-tipping of prongs
  • Re-sizing- Excluding Eternity bands
  • Damage mountings
  • Tightening of stones
  • Refinishing
  • Polishing
  • Damaged earring backs
  • Lifetime maintenance
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Lifetime Diamond Upgrade


BENARI JEWELERS is pleased to offer a lifetime diamond upgrade program, ensuring that at any time you can decide to make your ring even more beautiful with a diamond of greater value. This allows you to purchase a diamond at your budget now and whenever you are ready, you can simply upgrade to a bigger or higher quality diamond. The value will be determined by the purchase price as shown on its original receipt. Mounting will be accepted as part of the trade-in due to wear and will be valued at the price of gold at the time of trade-in.

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Financing


The American Gem Society credit card gives you access to financing options with approved credit. Subject to credit approval. Some restrictions apply. The American Gem Society credit card is issued with approved credit by Wells Fargo Bank, N.A.. Learn more by  clicking here.

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BENARI REWARDS


Shopping at BENARI just got more rewarding with our BENARI REWARDS Program designed to thank you for your most valued patronage. Earn points for every dollar you spend in our stores.

  • Membership is free
  • Earn 1 point for every dollar spent on most merchandise
  • Earn double points on selected designer brands. Bonus offers during special events, online promotions, and more.

Click here to become a member today!

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Watch Warranty


Owning a fine timepiece requires regular care and service to keep it functioning at its best. Our service department understands the importance of your timepiece and is committed to helping you improve and maintain its top condition. We guarantee your watch repair for one full year (2 years on Rolex). Click for more about BENARI JEWELERS Watch Warranty

Jewelry Repair

Jewlry Repair

We are always happy to clean and check your jewelry while you are shopping. We suggest having all frequently worn jewelry checked every six months to prevent

  • loss of diamonds and gemstones due to damaged or worn settings.
  • loss of jewelry from faulty or worn clasps

At BENARI JEWELERS you are in the hands of professionals

We have a jeweler who works on the premises in both of our locations. If you have a question regarding a repair, just call and ask our knowledgeable staff who will give you the most up-to-date report on your jewelry or watch repair, or advise you on how to handle a specific jewelry problem you may have.

Jewelry Design/Repair and CAD/CAM

Our repair center is state-of-the-art. We offer the new "Laser-Weld" technique that, without using a conventional jewelers torch, is safe for all jewelry. Our jewelers are an award winning team that will repair that simple necklace, set your new diamond, or recondition your family heirloom. Lastly, we can design anything you can imagine using CAD/CAM technologies and produce a custom wax version for observation.

Jewelry Care & Cleaning

It is good idea to remember that jewelry looks its best when sparkling clean. Bring your jewelry in to BENARI JEWELERS where a professional can clean and check it. You'll be amazed at the change. Storing your jewelry is also important. Prevent scratching and breakage by selecting the appropriate jewelry box. Automatic watches may be kept in watch-winders to keep them running and on time. Selections are available at BENARI JEWELERS.

Custom Jewelry Design

BENARI JEWELERS would be delighted to assist you in creating a custom jewelry item. Creating an heirloom has such significance, and should be entrusted to professionals who will work closely with you in designing and overseeing the progress to insure your complete satisfaction. From the first consultation to the finished product, we will walk you through the process of creating your own signature look. And don't forget that custom design can create something entirely new for you or take your old jewelry and make it into a design that really works with your current lifestyle.

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