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Refund Policy


To ensure your complete satisfaction, you may return your purchase within 15 days to receive a full refund or 30 days to exchange your purchase for another item of equal or higher value. This excludes special orders and custom purchases.

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100% Satisfaction Guarantee


We place our customers first, providing superior customer service on every step of your search for the engagement ring of your dreams. We guarantee to not only meet, but exceed your expectations with the brilliant quality of our jewelry. Here at BENARI JEWELERS, we guarantee to be the best value. Within 30 days from the date of purchase, if you find the same diamond for less at another jewelry store, we will match the price. Verification may be required.

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Free Lifetime Service Plan


Once you’ve chosen the ring of your dreams, BENARI JEWELERS will protect it for a lifetime. As a member of Preferred Jewelers, our Free Lifetime Service Plan includes:

  • Re-tipping of prongs
  • Re-sizing- Excluding Eternity bands
  • Damage mountings
  • Tightening of stones
  • Refinishing
  • Polishing
  • Damaged earring backs
  • Lifetime maintenance
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Lifetime Diamond Upgrade


BENARI JEWELERS is pleased to offer a lifetime diamond upgrade program, ensuring that at any time you can decide to make your ring even more beautiful with a diamond of greater value. This allows you to purchase a diamond at your budget now and whenever you are ready, you can simply upgrade to a bigger or higher quality diamond. The value will be determined by the purchase price as shown on its original receipt. Mounting will be accepted as part of the trade-in due to wear and will be valued at the price of gold at the time of trade-in.

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Financing


The American Gem Society credit card gives you access to financing options with approved credit. Subject to credit approval. Some restrictions apply. The American Gem Society credit card is issued with approved credit by Wells Fargo Bank, N.A.. Learn more by  clicking here.

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BENARI REWARDS


Shopping at BENARI just got more rewarding with our BENARI REWARDS Program designed to thank you for your most valued patronage. Earn points for every dollar you spend in our stores.

  • Membership is free
  • Earn 1 point for every dollar spent on most merchandise
  • Earn double points on selected designer brands. Bonus offers during special events, online promotions, and more.

Click here to become a member today!

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Watch Warranty


Owning a fine timepiece requires regular care and service to keep it functioning at its best. Our service department understands the importance of your timepiece and is committed to helping you improve and maintain its top condition. We guarantee your watch repair for one full year (2 years on Rolex). Click for more about BENARI JEWELERS Watch Warranty

Diamond Guarantee

Diamond Guarantee

One-Year "Peace of Mind" Insurance Policy

*some restrictions apply*

During your first year of purchasing an engagement ring, BENARI will insure your diamond engagement ring free of charge in case of:

  • Loss of ring
  • Mysterious disappearance
  • Chipping of diamond
  • Theft
  • Damage of ring

Better Value Guarantee:

We guarantee our diamonds to be the best value. Within 30 days from the date of purchase, if you find the same diamond for less at another jewelry store, we will match the price. Verification may be required.

Diamond Guarantee

Lifetime Diamond Trade-In Policy:

You may trade in your center diamond for another center diamond of at least double the trade in value. Due to wear, the ring will be accepted as part of the trade-in and will be valued at the price of metal at the time of trade-in.

Stricter Diamond Standards:

  • We are members of the American Gem Society, adhering to the highest standards in the entire industry. To learn more visit www.AmericanGemSociety.com.
  • All of our diamonds, 1carat and above, are accompanied with an independent grading report from GIA, EGL, or AGS.

Ethical Sourcing:

By shopping at Benari Jewelers, you can be assured you are receiving the highest standards including sourcing diamonds from reputable providers. We only purchase polished diamonds from professional members of the diamond trade. We have contracts with our suppliers that guarantee they are coming from the most reputable providers. For more information please visit our website at BenariJewelers.com.

For Less Than You Imagine:

Please ask about our BENARI Advantage Financing Card that gives you access to interest-free or extended financing options. Take advantage of our 6 or 12 Month Interest Free Financing with payments. Available on all purchases of $500 or more. Subject to credit approval. Some restrictions apply. You can apply in store or online at BenariJewelers.com.

Lifetime Appraisal Service:

Upon your request we will provide to you an updated appraisal of your diamond free of charge.

Free Lifetime Cleaning and Inspections:

Bring in your diamond engagement ring at any of our locations for a free professional cleaning and inspection.

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