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Refund Policy


To ensure your complete satisfaction, you may return your purchase within 15 days to receive a full refund or 30 days to exchange your purchase for another item of equal or higher value. This excludes special orders and custom purchases.

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100% Satisfaction Guarantee


We place our customers first, providing superior customer service on every step of your search for the engagement ring of your dreams. We guarantee to not only meet, but exceed your expectations with the brilliant quality of our jewelry. Here at BENARI JEWELERS, we guarantee to be the best value. Within 30 days from the date of purchase, if you find the same diamond for less at another jewelry store, we will match the price. Verification may be required.

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Free Lifetime Service Plan


Once you’ve chosen the ring of your dreams, BENARI JEWELERS will protect it for a lifetime. As a member of Preferred Jewelers, our Free Lifetime Service Plan includes:

  • Re-tipping of prongs
  • Re-sizing- Excluding Eternity bands
  • Damage mountings
  • Tightening of stones
  • Refinishing
  • Polishing
  • Damaged earring backs
  • Lifetime maintenance
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Lifetime Diamond Upgrade


BENARI JEWELERS is pleased to offer a lifetime diamond upgrade program, ensuring that at any time you can decide to make your ring even more beautiful with a diamond of greater value. This allows you to purchase a diamond at your budget now and whenever you are ready, you can simply upgrade to a bigger or higher quality diamond. The value will be determined by the purchase price as shown on its original receipt. Mounting will be accepted as part of the trade-in due to wear and will be valued at the price of gold at the time of trade-in.

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Financing


The American Gem Society credit card gives you access to financing options with approved credit. Subject to credit approval. Some restrictions apply. The American Gem Society credit card is issued with approved credit by Wells Fargo Bank, N.A.. Learn more by  clicking here.

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BENARI REWARDS


Shopping at BENARI just got more rewarding with our BENARI REWARDS Program designed to thank you for your most valued patronage. Earn points for every dollar you spend in our stores.

  • Membership is free
  • Earn 1 point for every dollar spent on most merchandise
  • Earn double points on selected designer brands. Bonus offers during special events, online promotions, and more.

Click here to become a member today!

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Watch Warranty


Owning a fine timepiece requires regular care and service to keep it functioning at its best. Our service department understands the importance of your timepiece and is committed to helping you improve and maintain its top condition. We guarantee your watch repair for one full year (2 years on Rolex). Click for more about BENARI JEWELERS Watch Warranty

Rewards Policy

BENARI REWARDS

Shopping at BENARI just got more rewarding with our BENARI REWARDS Program designed to thank you for your most valued patronage. Earn points for every dollar you spend in our stores.

  • Membership is free
  • Earn 1 point for every dollar spent on all merchandise
  • Earn double points on selected designer brands. Bonus offers during special events, online promotions, and more.

Click here to become a member today!

Rewards Terms & Conditions

Below are our complete terms and conditions for the BENARI REWARDS program. Please read these terms and conditions carefully, as they outline everything you need to know about our Program, including applicable rules for participation.

Please carefully read this Membership Agreement ("Agreement") before activating your BENARI REWARDS account. It is an agreement between you ("Member") and BENARI JEWELERS, providers of the BENARI REWARDS Program ("Program"), and sets forth the Terms and Conditions of Service Governing Membership in the Program and any of BENARI REWARDS Member Services. By Completing the online Enrollment Form and clicking on the "I accept" icon on our web site; OR by completing, signing and submitting a written Enrollment Form at any BENARI JEWELERS locations; you will have shown that you have entirely read, understood, and completely agree To abide by all stipulations set forth in this Agreement.

Activation

You must activate a BENARI REWARDS Member Account to participate in or to Gain access to the Program, including any or all BENARI REWARDS offerings, Promotions,etc. To activate an Account, you must complete a Membership Enrollment Form, Then read and agree to the terms of this Agreement. Your Membership is contingent upon Continuous adherence to these terms and conditions, as well as any and all future Modifications, provided in this Agreement. If BENARI REWARDS has justified reason to Believe that You have not upheld all terms and conditions of this Agreement in good faith, then We reserve the right to immediately revoke your Membership privileges. Such negligence on your part will also result, at the sole discretion of BENARI REWARDS, in the cancellation of whatever Points ("Points" or "Platinum Points") have been previously credited to your account.

Membership Eligibility

You must be an individual, a resident of the United States or Canada, and 18 years of age or older. In order to be eligible to enroll in the BENARI REWARDS program, you must have a valid email address, correct spelling of First Name & Last Name, Address, Phone Number and Date of Birth.

The Program is available via access to the BENARI REWARDS web site at http: www.BENARIJEWELERS.com. You need to have Internet access and a valid, operating e-mail address that belongs to and is regularly checked by you to be eligible to receive the privileges and benefits of Membership.

Membership Requirement

Information As a Member, you must provide Us with valid contact information. BENARI JEWELERS reserves the right to terminate WITHOUT PRIOR WARNING any duplicate accounts, resulting in the potential loss of accumulated BENARI Points. BENARI JEWELERS reserves the right to terminate WITHOUT PRIOR WARNING any Member's account that contains untruthful information. BENARI JEWELERS will calculate, record, and provide you with your BENARI REWARDS account history, and will make this information available to you exclusively through contacting any of our locations by phone or stopping in the store. BENARI Jewelers strives to update your Account with earned BENARI Points monthly, for Account activity that took place during the prior calendar month. However, BENARI REWARDS cannot be held responsible for delays in the updating of your Account It is YOUR responsibility to check your Account regularly to ensure that Platinum Points have been properly credited and that your Account balance is accurate.

Legitimate Use of Platinum Points

You can redeem your BENARI Points at any BENARI JEWELERS location. One (1) Point is equivalent to one (1) U.S. Penny only when redeemed for purchase(s) made at the BENARI JEWELER in a manner consistent with the terms of this Agreement. It would never be our intention to cancel our customer's account, but in the event that a customer has an inactive account for a consecutive two years, BENARI JEWELERS reserves the right to cancel the account.

Redemption

Points may be redeemed at any BENARI JEWELERS location. There is a minimum redemption of $50 (5,000 Points) towards any transaction. A transaction is considered Either single or multiple item purchases. Point balances will never be allowed to have a negative balance. In the event any merchandise is returned to the Jeweler for store credit or refund and the resulting point balance is calculated as a negative total, as a result of a prior redemption the value of that balance is to be deducted from the Member's credit or refund. Or balance of the item that was purchased. Modification of this Agreement BENARI JEWELERS reserves the right, at the company's sole discretion, to modify any part of BENARI REWARDS, the Program or this Agreement at any time by changing the Agreement Or other information on our Website, as well as statements in our disclaimer(s), privacy Statement(s), or other content of our web pages at any time WITHOUT PRIOR WARNING to Members.

Acceptance

By submitting the required information on the online or printed form, you are indicating that You are over the age of 18 years and a U.S. Citizen that you have entirely read and completely understood this Membership Agreement, and that you agree to be inexorably bound by its terms and Conditions, as permissible under the law.

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and application for BENARI REWARDS and the choices you can make about the way your information is collected and used.

The Information We Collect

This notice applies to all information collected or submitted on the BENARI JEWELER's website and in store application. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Date of Birth
  • Anniversary Date (Optional)
  • Marital Status (Optional)
  • Annual Household Income (Optional)

The Way We Use Information

We use the information you provide about yourself when enrolling you into the BENARI REWARDS program. We do not share this information with outside parties.

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Returning Customers

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Quick Track

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