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Refund Policy


To ensure your complete satisfaction, you may return your purchase within 15 days to receive a full refund or 30 days to exchange your purchase for another item of equal or higher value. This excludes special orders and custom purchases.

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100% Satisfaction Guarantee


We place our customers first, providing superior customer service on every step of your search for the engagement ring of your dreams. We guarantee to not only meet, but exceed your expectations with the brilliant quality of our jewelry. Here at BENARI JEWELERS, we guarantee to be the best value. Within 30 days from the date of purchase, if you find the same diamond for less at another jewelry store, we will match the price. Verification may be required.

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Free Lifetime Service Plan


Once you’ve chosen the ring of your dreams, BENARI JEWELERS will protect it for a lifetime. As a member of Preferred Jewelers, our Free Lifetime Service Plan includes:

  • Re-tipping of prongs
  • Re-sizing- Excluding Eternity bands
  • Damage mountings
  • Tightening of stones
  • Refinishing
  • Polishing
  • Damaged earring backs
  • Lifetime maintenance
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Lifetime Diamond Upgrade


BENARI JEWELERS is pleased to offer a lifetime diamond upgrade program, ensuring that at any time you can decide to make your ring even more beautiful with a diamond of greater value. This allows you to purchase a diamond at your budget now and whenever you are ready, you can simply upgrade to a bigger or higher quality diamond. The value will be determined by the purchase price as shown on its original receipt. Mounting will be accepted as part of the trade-in due to wear and will be valued at the price of gold at the time of trade-in.

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Financing


The American Gem Society credit card gives you access to financing options with approved credit. Subject to credit approval. Some restrictions apply. The American Gem Society credit card is issued with approved credit by Wells Fargo Bank, N.A.. Learn more by  clicking here.

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BENARI REWARDS


Shopping at BENARI just got more rewarding with our BENARI REWARDS Program designed to thank you for your most valued patronage. Earn points for every dollar you spend in our stores.

  • Membership is free
  • Earn 1 point for every dollar spent on most merchandise
  • Earn double points on selected designer brands. Bonus offers during special events, online promotions, and more.

Click here to become a member today!

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Watch Warranty


Owning a fine timepiece requires regular care and service to keep it functioning at its best. Our service department understands the importance of your timepiece and is committed to helping you improve and maintain its top condition. We guarantee your watch repair for one full year (2 years on Rolex). Click for more about BENARI JEWELERS Watch Warranty

Mitch & Amanda

After being together for 2 years, and living together in Roxborough, things really couldn't get any better. We made our house a home, and were truly living happily ever after.... But then on Friday, January 16th 2015, everything changed. Now, to say the least, Mitch is always doing kind and generous things for me. So when I walked in to my house that Friday night after work, and saw the front door cracked open with romantic music playing from inside, I couldn't say I was TOTALLY surprised. However, when I opened the door to see over 200 tea light candles lit and rose petals covering all of my floors, it took my breath away. When I tilted my head with a confused look on my face, I called out Mitch's name and began to wonder where my dog, Bentley was for all of this. Neither of them greeted me upon my arrival as usual, so I was quite confused. It was when I turned the corner, that I saw Mitch, on one knee with the most beautiful ring I had ever seen. In candles on the floor were those 2 words I will never forget "Marry Me?". That is when our happily ever after really began. I can't think Benari enough for helping my fiance find the ring of my dreams! (Not to mention that I literally get compliments on my ring everywhere I go because it's so beautiful!) Bobby and Rachel have been beyond wonderful during this entire process. Bobby is always willing to make time to see us and help us with whatever it is we need. Whether it's something for our wedding, or a gift for another family member or friend, they are always there with open arms. They have become like family, and I wouldn't ever recommend going anywhere else for jewelry! They truly are the best!

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