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Refund Policy


To ensure your complete satisfaction, you may return your purchase within 15 days to receive a full refund or 30 days to exchange your purchase for another item of equal or higher value. This excludes special orders and custom purchases.

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100% Satisfaction Guarantee


We place our customers first, providing superior customer service on every step of your search for the engagement ring of your dreams. We guarantee to not only meet, but exceed your expectations with the brilliant quality of our jewelry. Here at BENARI JEWELERS, we guarantee to be the best value. Within 30 days from the date of purchase, if you find the same diamond for less at another jewelry store, we will match the price. Verification may be required.

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Free Lifetime Service Plan


Once you’ve chosen the ring of your dreams, BENARI JEWELERS will protect it for a lifetime. As a member of Preferred Jewelers, our Free Lifetime Service Plan includes:

  • Re-tipping of prongs
  • Re-sizing- Excluding Eternity bands
  • Damage mountings
  • Tightening of stones
  • Refinishing
  • Polishing
  • Damaged earring backs
  • Lifetime maintenance
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Lifetime Diamond Upgrade


BENARI JEWELERS is pleased to offer a lifetime diamond upgrade program, ensuring that at any time you can decide to make your ring even more beautiful with a diamond of greater value. This allows you to purchase a diamond at your budget now and whenever you are ready, you can simply upgrade to a bigger or higher quality diamond. The value will be determined by the purchase price as shown on its original receipt. Mounting will be accepted as part of the trade-in due to wear and will be valued at the price of gold at the time of trade-in.

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Financing


The American Gem Society credit card gives you access to financing options with approved credit. Subject to credit approval. Some restrictions apply. The American Gem Society credit card is issued with approved credit by Wells Fargo Bank, N.A.. Learn more by  clicking here.

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BENARI REWARDS


Shopping at BENARI just got more rewarding with our BENARI REWARDS Program designed to thank you for your most valued patronage. Earn points for every dollar you spend in our stores.

  • Membership is free
  • Earn 1 point for every dollar spent on most merchandise
  • Earn double points on selected designer brands. Bonus offers during special events, online promotions, and more.

Click here to become a member today!

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Watch Warranty


Owning a fine timepiece requires regular care and service to keep it functioning at its best. Our service department understands the importance of your timepiece and is committed to helping you improve and maintain its top condition. We guarantee your watch repair for one full year (2 years on Rolex). Click for more about BENARI JEWELERS Watch Warranty

WHY PLATINUM?

The process of purchasing the perfect engagement ring and your wedding bands, comes with a variety of options and decisions that must be made. 

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The process of purchasing the perfect engagement ring and your wedding bands, comes with a variety of options and decisions that must be made. Your choice in metal is one of the most important. You want to choose a metal that is as strong and as precious as your love- which is why we strongly recommend platinum.

But why platinum? For one, this precious metal is the highest quality and the most durable metal. With that comes a very low maintenance routine for the upkeep of your platinum jewelry. The durability and sturdiness ensures that it will not fade or change color over time. The density also makes platinum a popular choice for settings, because it provides security and better protection of diamonds and gemstones.

As for appearance, platinum is naturally a white metal, so the shimmer and smooth polish beautifully compliments the sparkle of diamonds. Despite its strength, the metal can still become scratched. However, the scratches that occur on a platinum ring will create a natural patina. This look can actually appeal to some, because it makes the brilliance of the diamond more noticeable. Regardless, a quick cleaning will have your platinum piece looking brand new.

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Platinum is also hypoallergenic due to its purity, thus being the perfect choice for those with sensitive skin. Other metals, such as white gold, can sometimes contain a mixture of other metals, which could potentially trigger an allergic reaction.

Lastly, platinum is remarkably pliable, allowing for more unique and intricate designs. This also guarantees that if your ring is ever dented, it can be reshaped without loss of the metal.

We at BENARI strongly believe that platinum is the premiere choice for your engagement ring and wedding bands. Visit our events page, for details on Tacori’s ‘Spring into Platinum’ event, where you can earn $500 towards your next Tacori platinum purchase!

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