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Refund Policy


To ensure your complete satisfaction, you may return your purchase within 15 days to receive a full refund or 30 days to exchange your purchase for another item of equal or higher value. This excludes special orders and custom purchases.

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100% Satisfaction Guarantee


We place our customers first, providing superior customer service on every step of your search for the engagement ring of your dreams. We guarantee to not only meet, but exceed your expectations with the brilliant quality of our jewelry. Here at BENARI JEWELERS, we guarantee to be the best value. Within 30 days from the date of purchase, if you find the same diamond for less at another jewelry store, we will match the price. Verification may be required.

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Free Lifetime Service Plan


Once you’ve chosen the ring of your dreams, BENARI JEWELERS will protect it for a lifetime. As a member of Preferred Jewelers, our Free Lifetime Service Plan includes:

  • Re-tipping of prongs
  • Re-sizing- Excluding Eternity bands
  • Damage mountings
  • Tightening of stones
  • Refinishing
  • Polishing
  • Damaged earring backs
  • Lifetime maintenance
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Lifetime Diamond Upgrade


BENARI JEWELERS is pleased to offer a lifetime diamond upgrade program, ensuring that at any time you can decide to make your ring even more beautiful with a diamond of greater value. This allows you to purchase a diamond at your budget now and whenever you are ready, you can simply upgrade to a bigger or higher quality diamond. The value will be determined by the purchase price as shown on its original receipt. Mounting will be accepted as part of the trade-in due to wear and will be valued at the price of gold at the time of trade-in.

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Financing


The American Gem Society credit card gives you access to financing options with approved credit. Subject to credit approval. Some restrictions apply. The American Gem Society credit card is issued with approved credit by Wells Fargo Bank, N.A.. Learn more by  clicking here.

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BENARI REWARDS


Shopping at BENARI just got more rewarding with our BENARI REWARDS Program designed to thank you for your most valued patronage. Earn points for every dollar you spend in our stores.

  • Membership is free
  • Earn 1 point for every dollar spent on most merchandise
  • Earn double points on selected designer brands. Bonus offers during special events, online promotions, and more.

Click here to become a member today!

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Watch Warranty


Owning a fine timepiece requires regular care and service to keep it functioning at its best. Our service department understands the importance of your timepiece and is committed to helping you improve and maintain its top condition. We guarantee your watch repair for one full year (2 years on Rolex). Click for more about BENARI JEWELERS Watch Warranty

HOW TO GET THE ENGAGEMENT RING YOU WANT

We get it. When it comes to your perfect match, you’d be happy with a ring from a 25 cent machine, as long as it means you’re engaged. But realistically

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We get it. When it comes to your perfect match, you’d be happy with a ring from a 25 cent machine, as long as it means you’re engaged. But realistically, we’ve all day dreamed about what ring you’re keeping your fingers crossed for the second they’re on one knee, popping open a pretty little ring box. And if you haven’t really thought about the EXACT ring, you at least have a style in mind- you know what you like and what you definitely don’t like. At BENARI jewelers, we want to help make sure that the surprised look on your face in that moment, is one of overwhelming love and excitement, and not the complete opposite. We want to help you avoid the awkward moment of how to say ‘yes’ to the proposal, but ‘i don’t know’ to the ring- with 5 ideas on how to get the engagement ring that you really want.

  • Show him a picture. Luckily, we live in a generation where Google can search any image you want to find in the world. And even more so, social media has supplied us with a ton of platforms to search through boards, hashtags, and feeds for the perfect ring we have in mind. All it takes is a right click, a screenshot, or an old fashioned snipping of a magazine to supply our significant other with the tools to visually set out on the hunt for our dream ring. Follow BENARI on Instagram (@BenariJewelersOfficial), Facebook, and Pinterest for inspiration and the tools to drop the perfect hint.
  • Shop together. You would be surprised how common it is for couples to shop together. This allows you to physically try on different cuts, carats, and styles to find out which ring you would say “yes” to. If your significant other is more of a traditionalist, try suggesting that you two just browse and keep it a casual “what if” scenario, so it takes the pressure off of having to purchase in the moment and they can come back and buy on their own. Stop in either of BENARI’s locations, in Exton or Newtown Square, and we will happily assist in trying on different designs, styles, and answer any questions that may pop up! Take advantage of trying on designers you’ve been drooling over on Instagram, like Tacori or A.Jaffe, or play around with more unique custom styles.
  • Get help from family or friends. If you’d rather take a less direct approach, ask your family or close friends to help give ring advice or go shopping with your significant other. But make sure it’s a family member or friend who’s taste you trust, and let them know exactly what you want- whether it’s an exact ring, or access to your Pinterest board, supply them with the best information so that they can direct your soon to be fiancé in the right direction!
  • Let it be a surprise. Give a subtle amount of hinting about what you do and do not like in a ring, and assure your significant other that you trust their style (but make sure that you DO actually trust their style.) Even though this tactic may be the riskiest, it is definitely the best way to keep an element of surprise. It’s also wise to make sure that you drop hints about where to purchase the ring as well. At BENARI, we want to help make every detail be as perfect as you’ve imagined.
  • Design the ring together. Spend some time doing research together and take notes on which designs you really love. Make it known that you want your ring to be custom made and come up with ideas together! Be sure to let your honey contribute to the design, too, so that it’s especially special and unique between the two of you. Once you have all the details and the perfect vision for your custom engagement ring, visit our BENARI Design Center and let us begin the process of making your dream ring a reality.

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