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Refund Policy


To ensure your complete satisfaction, you may return your purchase within 15 days to receive a full refund or 30 days to exchange your purchase for another item of equal or higher value. This excludes special orders and custom purchases.

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100% Satisfaction Guarantee


We place our customers first, providing superior customer service on every step of your search for the engagement ring of your dreams. We guarantee to not only meet, but exceed your expectations with the brilliant quality of our jewelry. Here at BENARI JEWELERS, we guarantee to be the best value. Within 30 days from the date of purchase, if you find the same diamond for less at another jewelry store, we will match the price. Verification may be required.

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Free Lifetime Service Plan


Once you’ve chosen the ring of your dreams, BENARI JEWELERS will protect it for a lifetime. As a member of Preferred Jewelers, our Free Lifetime Service Plan includes:

  • Re-tipping of prongs
  • Re-sizing- Excluding Eternity bands
  • Damage mountings
  • Tightening of stones
  • Refinishing
  • Polishing
  • Damaged earring backs
  • Lifetime maintenance
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Lifetime Diamond Upgrade


BENARI JEWELERS is pleased to offer a lifetime diamond upgrade program, ensuring that at any time you can decide to make your ring even more beautiful with a diamond of greater value. This allows you to purchase a diamond at your budget now and whenever you are ready, you can simply upgrade to a bigger or higher quality diamond. The value will be determined by the purchase price as shown on its original receipt. Mounting will be accepted as part of the trade-in due to wear and will be valued at the price of gold at the time of trade-in.

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Financing


The American Gem Society credit card gives you access to financing options with approved credit. Subject to credit approval. Some restrictions apply. The American Gem Society credit card is issued with approved credit by Wells Fargo Bank, N.A.. Learn more by  clicking here.

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BENARI REWARDS


Shopping at BENARI just got more rewarding with our BENARI REWARDS Program designed to thank you for your most valued patronage. Earn points for every dollar you spend in our stores.

  • Membership is free
  • Earn 1 point for every dollar spent on most merchandise
  • Earn double points on selected designer brands. Bonus offers during special events, online promotions, and more.

Click here to become a member today!

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Watch Warranty


Owning a fine timepiece requires regular care and service to keep it functioning at its best. Our service department understands the importance of your timepiece and is committed to helping you improve and maintain its top condition. We guarantee your watch repair for one full year (2 years on Rolex). Click for more about BENARI JEWELERS Watch Warranty

COVID-19 Response & Community Safety

The health and well-being of our customers and community is our top priority. We have made the difficult decision to follow the recommendation of the PA state officials by closing all “non-essential retail facilities.” We will be CLOSED for in-store shopping and will monitor and update our schedule as conditions change. 

Here is how to Contact Us:

1. Our staff will be available for our “LIVE TEXT CHAT” our website. Feel free to communicate any questions or concerns about your jewelry needs, questions about repairs, special orders and bridal deadlines.

2. Please feel free to email us at sales@benarijewelers.com. Someone will be monitoring emails and respond to you as quickly as possible.

3.Call us anytime and leave a message. We will be monitoring our voicemail and call you back as soon as possible.

We are proactively doing our best to meet all special order arrival dates to the best of our abilities. As of now, there have not been any significant disruptions with our vendor partners. Please note we are here for you and will do our best to accommodate on a case by case basis.

Our social distance will be exercised but our communication with our customers will continue. Please stay healthy and safe!

Sincerely,

The BENARI Jewelers Family

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